Shared Services and Outsourcing Queensland 2017

Driving Back Office Transformation Through Shared Services, Outsourcing, Process Excellence, Automation and Change Management

Queensland is the state with the third highest number of Shared Services in Australia. Never before have we run a dedicated event for a single state, but this year we are bringing the event to you.

With that in mind, we are running SSON’s Inaugural Shared Services and Outsourcing Queensland event. This conference will be intimate and niche – offering the best opportunity to leverage networking with a range of interstate and intrastate delegates and speakers across a variety of industries.

The event has been designed to cater for organisations in all stages of their shared services journey – either at planning, launching or advanced phases. It will focus on transitioning from basic transactional processes to delivering key insights to support C-suite strategy.

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Case Studies From Leading Organisations Including

Hear how Sandvik is utilizing robotics to automate processes and improve service delivery

Optus’ decision on a fit for purpose operating structure to increase operational agility, reduce costs and increase effectiveness

Newscorp’s journey in empowering their people through up skilling and change management

ACT Government’s revamping of organizational end to end processes to improve customer centricity and efficiency

Telstra’s utilization of a blend of outsourcing and captive models to cater to a global market


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